At Weekation, we understand that plans can change, and sometimes cancellations are unavoidable. Our cancellation policy is designed to be fair to both our customers and our partners while ensuring the smooth operation of our tours and services.
The cancellation period and applicable fees vary depending on the type of tour and the time of cancellation. Please refer to the specific tour details and booking confirmation for the cancellation policy applicable to your reservation.
If you cancel your tour within the specified cancellation period, you may be eligible for a full or partial refund, minus any applicable fees. Refunds are typically processed within a reasonable timeframe and issued to the original payment method.
If you fail to show up for your scheduled tour without prior notice, you may forfeit your reservation and any payments made. It's essential to inform us as soon as possible if you're unable to attend a booked tour to avoid penalties.
In some cases, we may allow changes or modifications to your reservation, such as rescheduling your tour or transferring it to another person. However, additional fees or restrictions may apply, depending on the circumstances and the tour provider's policies.
If you have any questions or need further clarification about our cancellation policy or specific tour terms, please don't hesitate to contact our customer service team:
Email: info@weekation.com
Phone: 1-800-WEEKATION
Address: 123 Safari Way, Adventureville, Africa